Question 1

What is the difference between Stage 1, Stage 2, and Stage 3?

Accepted Answer

In general, it works like this:
Stage 1: No extra parts.

Stage 2: Requires downpipe, intake, and intercooler.

Stage 3: Includes upgraded/hybrid turbo and advanced dyno tuning.

At AXV, we fine-tune everything to the actual hardware to optimize your car.

Question 2

What if my car has mechanical issues before tuning?

Accepted Answer

They must be fixed first. Before tuning, we run diagnostics to verify stable pressure, mixture, and injection. At AXV, we build calibrations on a solid mechanical foundation for lasting results.

Question 3

Why do some tuned cars have lag or torque dips?

Accepted Answer

Due to maps not adapted to the specific turbo or fuel, which can add around 600 RPM of delay. At AXV, we eliminate that lag with precise load and torque control adjustments for linear, usable power delivery.

Question 4

Do I need to do datalogging?

Accepted Answer

If you do, we'll have an advantage for better results. It's key for monitoring boost, AFR, timing, and EGT in real time to refine the map safely. At AXV, with logs we can deliver clean, safe, and sustainable power.

Question 5

Why measure power at the wheels (whp) instead of at the engine (bhp)?

Accepted Answer

WHP reflects real-world performance including drivetrain losses and temperature—ideal for before/after comparisons. At AXV, we work with whp for transparent data and precise calibration decisions.

Question 6

Can I reprogram if my car is stock?

Accepted Answer

Yes. Our calibrations are 100% custom and work on both stock and modified cars. At AXV, we adjust the map to your specific components and local fuel to achieve the best results.

Question 7

What are the benefits of reprogramming the DSG gearbox?

Accepted Answer

Improved clutch pressure, shift times, launch control, and protection against higher torque. At AXV, we synchronize the transmission and engine with 100% custom calibration for faster, more precise shifts.

Question 8

What's the difference between a generic and a custom tune?

Accepted Answer

Generic tunes use files not adapted to local climate, altitude, and fuel—and sometimes don't account for your car's specific parts. Custom tunes are developed on a dyno with datalogging, fine-tuning mixture, ignition, and boost for your environment. At AXV, we specialize in tailored maps.

Question 9

Does AXV tune outside of Bogotá?

Accepted Answer

Yes. We've worked with all major cities in Colombia, have distributors in several cities across Mexico and Spain, and serve individual customers in many more locations—all with remote support and partnerships with shops that follow our methodology. At AXV, we guarantee consistent experience and results regardless of location.

Question 10

Are the parts brand new OEM?

Accepted Answer

We sell high-quality performance parts specifically selected for vehicles looking to exceed stock power levels. We work with verified suppliers and these are parts we've tested on our own car and on customers' record-setting builds.

Question 11

Can I install the parts myself or do I need a mechanic?

Accepted Answer

It depends on the part. Items like OBD2 cables or ethanol sensors are plug & play. Major modifications like downpipes, turbos, or intercoolers require mechanical experience or professional installation.

Question 12

Where do your parts come from?

Accepted Answer

We work with specialized manufacturers from Europe, USA, and Asia. Efficiency first: your shipment may arrive from Colombia or another country—we'll do whatever benefits your purchase most.

Question 13

What exactly is the AXV OBD2?

Accepted Answer

It's a flash device that connects to your vehicle's OBD2 port and communicates via Bluetooth with the AXV Racing app. It allows you to read/write the ECU, install tunes, capture datalogs, and monitor parameters in real time.

Question 14

Is it compatible with vehicles outside the VAG Group?

Accepted Answer

Not at the moment, but we'll be adding support soon.

Question 15

How long does it take to install a tune?

Accepted Answer

The complete process (read + write) takes between 25 seconds and 5 minutes depending on the vehicle and ECU type. The app shows real-time progress.

Question 16

Do I need to keep the engine running during the flash?

Accepted Answer

Yes, the ignition must be in the "ON" position (without starting the engine). The vehicle uses its battery during the process, so we recommend having it in good condition.

Question 17

How do I send my datalogs for review?

Accepted Answer

From the app, datalogs are automatically uploaded to your account. Just notify us via a support ticket if you need us to review them.

Question 18

How is the device firmware updated?

Accepted Answer

Updates are OTA (Over-The-Air). When one is available, the app notifies you and the process is automatic, taking only a few minutes.

Question 19

What makes the AXV OBD2 different from other devices on the market?

Accepted Answer

- The fastest device on the market
- Compact and convenient
- Full integration with our ecosystem (app + tunes + support)
- Automatic OTA updates

Question 20

Does the app work without internet?

Accepted Answer

The Bluetooth connection with the device works without internet. However, you need internet to: download programs, sync datalogs, update firmware, and access your account.

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