AXV is operated by GRUPO CIRCUITO S.A.S., a Colombian commercial company identified with Tax ID (NIT) 901.918.966, domiciled at Calle 106 # 13-35, Bogotá D.C., Colombia (hereinafter, "AXV", "we", or "the Company"). "AXV" and "AXV Racing" are the trade names under which Grupo Circuito S.A.S. operates the website axv.com.co, its subdomains, and the AXV application.
Last updated: June 30, 2026 Version: 1.0
This is an English translation provided for convenience. In the event of any discrepancy or conflict between this translation and the Spanish-language version, the Spanish version shall prevail, as these Terms are governed by the laws of the Republic of Colombia.
1. Acceptance of the Terms
1.1. These Terms and Conditions (the "Terms") govern access to and use of the website axv.com.co and its subdomains, of the AXV application (the "App"), and the purchase of the products and services offered by AXV (collectively, the "Platform").
1.2. By accessing, browsing, registering, installing the App, or making a purchase, you (the "User") declare that you have read, understood, and accepted these Terms freely, expressly, and on an informed basis, together with the documents incorporated by reference: the Personal Data Processing Policy, the Privacy Notice, the Cookies and Tracking Technologies Policy, the Shipping, Exchanges, Returns, Withdrawal, and Warranties Policy, and the Performance and Software Modification Disclaimer.
1.3. Manifestation of consent. Acceptance is perfected through an unequivocal electronic manifestation (checking the corresponding box, clicking "I Accept", creating an account, or making a purchase). Pursuant to Law 527 of 1999 (Colombian e-commerce and electronic signatures law), such electronic manifestation has full validity and binding force, equivalent to a handwritten signature. If you do not agree with these Terms, you must refrain from using the Platform.
1.4. If you use the Platform on behalf of a legal entity, you represent that you have sufficient authority to bind it, and references to the "User" shall be understood as references to that entity.
2. Definitions
Product(s): automotive performance parts, components, and hardware marketed by AXV (for example, turbochargers, intake systems, intercoolers, injection components, and the AXV OBD2 device).
Service(s): services for the reprogramming, calibration, and adjustment of the software of the electronic control units of compatible vehicles, as well as access to and use of the App.
Available Platforms: vehicles for which AXV offers declared compatibility, continuously updated and available for direct consultation with the AXV team.
Reprogramming: modification of software parameters in order to optimize performance within the prudent limits defined by AXV's technical experience.
3. Capacity and Account Registration
3.1. Legal capacity. The User declares that they are of legal age and have full legal capacity to contract under the laws of their country of residence. The Platform is not directed at minors.
3.2. User account. Certain App functions require registration. The User undertakes to provide truthful, complete, and up-to-date information, and is solely responsible for safeguarding their credentials and for all activity carried out under their account. The User must notify AXV immediately of any unauthorized use.
3.3. AXV may suspend or cancel accounts when it detects false information, fraudulent use, breach of these Terms, or upon request of a competent authority.
4. Products, Services, and Scope of Compatibility
4.1. Description. AXV markets performance Products and provides reprogramming Services. The published features, specifications, and images are for reference and may present reasonable variations; AXV endeavors to keep the information accurate and up to date in accordance with its duty to inform (Law 1480 of 2011, Articles 23 and 24, for Colombia).
4.2. Compatibility. It is the User's responsibility to verify, before purchasing, that their vehicle corresponds to the supported platforms and to the specific configuration of the Product or Service. AXV will make verification tools and guides available; the purchase of an incompatible Product or Service due to the User's failure to verify beforehand may affect the return conditions under the applicable policy.
4.3. Availability. The offering of Products and Services is subject to availability. AXV reserves the right to modify, limit, or discontinue Products or Services, as well as to limit quantities, by User, region, or jurisdiction.
5. Nature of the Reprogramming Service
5.1. Our technical commitment. When we reprogram your vehicle, at AXV we do not alter its safety systems, nor do we push the mechanics beyond the safe limits that our experience recommends for your car. We take care of your car and we take care of you: that is the principle that guides every calibration.
5.2. Results. The performance obtained depends on the mechanical condition of the vehicle, its components, the fuel, maintenance, operating conditions, and altitude, among other factors. AXV does not guarantee specific power or torque figures, and the User acknowledges that results may vary between vehicles of apparently identical configuration.
5.3. Prior condition. Reprogramming may reveal pre-existing mechanical faults or wear that were not previously evident. The User undertakes to keep the vehicle in adequate operating and maintenance condition before and after the service.
5.4. Interaction with other software writers. Software updates performed by a third party (whether the manufacturer, the dealer, or another tuner) may overwrite, in whole or in part, AXV's calibration. The User acknowledges that in such a case the software warranty is interrupted and that they may need a new reprogramming, at the corresponding cost.
5.5. Use in accordance with local law. The use of engine-modification Products and Services is subject to the traffic, emissions, type-approval, and technical-mechanical inspection regulations of the country and jurisdiction where the vehicle is used. The User is solely responsible for knowing and complying with such regulations. This clause is supplemented by the Performance and Software Modification Disclaimer, which the User declares to know and accept (which includes, among others: disclaimer of liability, modification and update policy, and exemption for failure to update).
6. Prices, Taxes, and Payment
6.1. Prices. Prices are expressed in United States dollars (USD) and in Colombian pesos (COP), as explicitly indicated. The payment gateway may charge in the User's local currency by applying the prevailing conversion rate of their financial institution; exchange-rate differences and bank fees are outside AXV's control.
6.2. Payment. Payments are processed through third-party payment gateways (Bold or ePayco). AXV does not store full card data; the processing of such data is governed by the policies of the relevant payment provider. The order is perfected once payment is confirmed.
6.3. Taxes, duties, and customs clearance. In international sales, the taxes, duties, customs-clearance costs, and other charges applicable in the country of destination are borne exclusively by the User, unless the mandatory law of the country of destination provides otherwise, in which case the User must notify AXV and make an additional payment to cover them.
6.4. Pricing errors. AXV reserves the right to correct manifest errors in prices or descriptions and to cancel orders affected by such errors, refunding any amount paid.
7. Shipping, Withdrawal, Returns, and Warranties
7.1. Everything related to dispatch times and conditions, transfer of risk in transit, the right of withdrawal, payment reversal, exchanges, returns, and the statutory warranty is governed by the Shipping, Exchanges, Returns, Withdrawal, and Warranties Policy, which forms an integral part of these Terms.
7.2. Mandatory consumer rights. Nothing in these Terms excludes, restricts, or modifies the rights that mandatory consumer-protection laws confer upon the User in their country of habitual residence and that cannot be waived by contract. In Colombia, this includes the statutory warranty and the right of withdrawal provided for in Law 1480 of 2011; in the European Union, the rights arising from Directive 2011/83/EU; in Australia, the guarantees under the Australian Consumer Law; and equivalent provisions in other jurisdictions.
8. Software Products and Services; Digital Goods
8.1. The reprogramming Services and calibration files constitute digital goods/content. When the User requests immediate performance of the Service (delivery of the file) before the expiry of the withdrawal period, they acknowledge that, once such performance has begun or been completed with their prior and express consent, the right of withdrawal over the digital content may be extinguished, to the extent permitted by applicable law.
8.2. License. Calibration files are licensed for personal and non-transferable use on the vehicle declared by the User. Their copying, redistribution, reverse engineering, or resale without AXV's written authorization is prohibited.
9. Intellectual Property
9.1. All Platform content —including software, calibrations, code, text, graphics, logos, the AXV brand, and the overall set of visual elements— is the property of Grupo Circuito S.A.S. or its licensors, and is protected by the applicable industrial and intellectual property regulations (among others, Andean Decision 486 and Andean Decision 351, and the corresponding international treaties).
9.2. No affiliation. AXV is an independent company. It is not affiliated with, sponsored by, or endorsed by any third party. References to third-party trademarks are made solely for compatibility-identification purposes and are the property of their respective owners.
9.3. The User is granted a limited, revocable, and non-exclusive license to access and use the Platform for personal and non-commercial purposes. Any other use requires prior written authorization.
10. Acceptable Use
10.1. The User undertakes not to: (i) use the Platform for unlawful or unauthorized purposes; (ii) compromise the security of the Platform or the App; (iii) introduce malicious software; (iv) reverse-engineer the software or calibrations; (v) impersonate identities or misrepresent information; (vi) infringe third-party rights; or (vii) resell Products or Services without authorization.
10.2. Breach of this clause entitles AXV to suspend access, cancel orders or accounts, and pursue any applicable legal action.
11. Personal Data Processing
11.1. The processing of the User's personal data —including registration data, the vehicle's VIN, operation logs, and geolocation (GPS) where applicable— is governed by the Personal Data Processing Policy and the Privacy Notice, in accordance with Law 1581 of 2012, Decree 1074 of 2015 and, where applicable by reason of the market, Regulation (EU) 2016/679 (GDPR) and other equivalent regulations.
11.2. By using the App and/or the website, the User expressly accepts the authorization for the processing of their data under the terms of those documents, without prejudice to the granular and independent authorizations required for specific purposes (such as geolocation and commercial communications).
12. Platform Warranties and Limitation of Liability
12.1. The Platform is provided "as is" and "as available." AXV does not warrant that the website or the App will be free from interruptions or errors, without prejudice to its duty to provide the Service with due diligence.
12.2. Limitation. To the maximum extent permitted by applicable law, and without affecting the mandatory consumer rights described in clause 7.2, AXV's liability to the User is limited to the amount actually paid for the Product or Service that gave rise to the claim. AXV shall not be liable for indirect damages, loss of profits, loss of data, or consequential damages arising from the misuse of the Product or Service, from the User's non-compliance with local law, or from modifications made by third parties.
13. Indemnity
The User undertakes to hold AXV, its directors, employees, and partners harmless against third-party claims arising from: (i) the misuse of the Products or Services; (ii) the use of the vehicle in contravention of the traffic, emissions, or type-approval regulations of its jurisdiction; or (iii) breach of these Terms, in all cases to the extent attributable to the User and permitted by applicable law.
14. Governing Law and Dispute Resolution
14.1. Governing law. These Terms are governed by and construed in accordance with the laws of the Republic of Colombia.
14.2. Jurisdiction. Any dispute shall be submitted to the courts and tribunals of the city of Bogotá D.C., Colombia. However, where the User is a consumer with habitual residence in another jurisdiction, compliance with the laws of both countries involved shall be agreed upon.
14.3. Prior mechanisms. For Colombia, the User may submit petitions, complaints, and claims (PQR) through the channels indicated in clause 17.
15. Amendments
AXV may amend these Terms to reflect legal, technical, or business changes. The version in force shall always be the one published on the Platform, with its update date. Substantial changes will be communicated by reasonable means. Continued use of the Platform after a new version takes effect implies its acceptance; orders already perfected are governed by the version in force at the time of purchase.
16. General Provisions
16.1. Severability. If any clause is declared invalid or unenforceable, the remaining clauses shall retain full force and effect.
16.2. Assignment. The User may not assign their contractual position without AXV's written authorization. AXV may assign it in the event of corporate reorganization, with the User retaining their rights.
16.3. Force majeure. AXV shall not be liable for breaches arising from force majeure or fortuitous events.
16.4. Notices. Communications to AXV shall be addressed to the channels in clause 17. Communications to the User shall be made to the registered contact details.
16.5. Entire agreement. These Terms, together with the documents incorporated by reference, constitute the entire agreement between the parties with respect to their subject matter.
17. Contact and PQR
GRUPO CIRCUITO S.A.S. (AXV) Tax ID (NIT) 901.918.966 Calle 106 # 13-35, Bogotá D.C., Colombia Email: axv@axv.com.co Phone: +57 315 175 1101
For matters relating to the processing of personal data, please refer to the Personal Data Processing Policy and the service channel indicated therein.
This document must be read together with the Personal Data Processing Policy, the Privacy Notice, the Cookies and Tracking Technologies Policy, the Shipping, Exchanges, Returns, Withdrawal, and Warranties Policy, and the Performance and Software Modification Disclaimer.